Asterisk PBX skills for AI agents

Activate this skill when the user needs external code to control or observe an Asterisk PBX: a database dip during a call, a custom IVR or dialer written in a real language, a wallboard, click-to-call, or agent state control. Triggers on "AGI," "FastAGI," "ARI," "Stasis," "AMI," "manager.conf," "ari.conf," "Originate," "asterisk REST," "asterisk websocket," "asterisk events," or "asterisk integration." Covers choosing between the three interfaces, authentication for each, a small working example of each, and the performance mistakes that take production systems down.

Activate this skill when the user is standing up an Asterisk PBX for the first time, choosing between source and package installs, or trying to understand how channels, the dialplan, applications and modules fit together. Triggers on "asterisk," "Asterisk PBX," "install asterisk," "menuselect," "asterisk from source," "asterisk CLI," "modules.conf," "asterisk.conf," "/etc/asterisk," "chan_pjsip," or "asterisk directory layout." Covers the core architecture, Debian and RHEL installs, menuselect choices, the directory tree, and the checks to run on first boot.

Activate this skill when the user is exposing an Asterisk PBX to the internet, has just been hit by toll fraud, or wants to lock down SIP registration, the dialplan, AMI and ARI before an audit. Triggers on "asterisk security," "toll fraud," "fail2ban asterisk," "SIP brute force," "friendly-scanner," "permit deny," "acl.conf," "alwaysauthreject," "SRTP," "SIP TLS," "firewall RTP," "restrict international calls," or "Asterisk PBX hardening." Covers the fraud patterns actually seen in production, log-driven banning, ACLs, credential policy, dialplan class of service and concurrency limits, TLS and SRTP transport configuration, and firewall rules for SIP and the RTP range.

Activate this skill when the user is configuring queues.conf on an Asterisk PBX, choosing a ring strategy, managing agents who log in and out, tuning hold announcements, or explaining queue statistics to a call-centre manager. Triggers on "queues.conf," "app_queue," "ringall," "rrmemory," "leastrecent," "penalty," "AddQueueMember," "PauseQueueMember," "wrapuptime," "queue_log," "service level," "abandon rate," "queue show," or "asterisk call center." Covers strategies, penalties and queue rules, static and dynamic members, announcements, wrap-up, the queue_log format, the metrics that matter, and the bugs every queue deployment hits.

Activate this skill when the user needs billing-grade call records from an Asterisk PBX: configuring cdr.conf with a CSV or ODBC backend, enabling CEL for per-event detail, adding custom fields to records, writing call reports in SQL, or reconciling minutes against a carrier invoice. Triggers on "CDR," "cdr.conf," "Master.csv," "cdr_adaptive_odbc," "CEL," "cel.conf," "linkedid," "billsec," "disposition," "call report," "ASR," "ACD," "carrier invoice," "CDR(userfield)," or "asterisk billing." Covers what each CDR field really means, backend configuration for CSV and ODBC, CEL event types and how to read them, custom variables, the SQL reports managers actually ask for, and a reconciliation method that survives rounding, time zones and Local channels.

Activate this skill when the user is writing or debugging extensions.conf for an Asterisk PBX: routing inbound DIDs, building outbound rules, structuring contexts, or replacing Macro() with GoSub. Triggers on "asterisk dialplan," "extensions.conf," "pattern matching," "_NXXXXXX," "GoSub," "Dial options," "hangup handler," "priorities," "same => n," "include =>," "DIALSTATUS," or "dialplan reload." Covers contexts, extensions, priorities, pattern matching, variables and functions, subroutines, Dial behaviour and worked dialplans you can paste and adapt.

Activate this skill when the user is building an auto-attendant or interactive voice menu on an Asterisk PBX, recording prompts, routing by business hours, or debugging callers who get stuck or hang up in a menu. Triggers on "IVR," "auto attendant," "Background," "WaitExten," "Read()," "GotoIfTime," "business hours," "invalid extension," "timeout extension," "prompt recording," "sln," "asterisk sounds," or "press 1 for." Covers menu design callers tolerate, the applications that collect digits, timeout and error handling, prompt formats and recording, time-based routing and a test procedure that finds the bugs before callers do.

Activate this skill when the user is configuring pjsip.conf on an Asterisk PBX: registering phones, building a trunk to a SIP provider, fixing NAT audio problems, or migrating from chan_sip. Triggers on "pjsip.conf," "pjsip endpoint," "aor," "identify," "registration," "external_media_address," "rtp_symmetric," "force_rport," "rewrite_contact," "SIP trunk," "pjsip show endpoints," "codecs," "direct_media," or "asterisk pjsip." Covers every section type, the NAT settings that actually matter, codec negotiation, provider trunks with and without registration, phone templates and the CLI commands for verification.

Activate this skill when the user has a call that fails, drops, or has bad or missing audio on an Asterisk PBX and needs to capture a SIP trace, interpret a response code, or diagnose NAT, codec, DTMF or registration problems. Triggers on "one-way audio," "no audio," "pjsip set logger on," "rtp set debug," "sngrep," "tcpdump," "SIP trace," "403 Forbidden," "401 Unauthorized," "408 Request Timeout," "488 Not Acceptable," "registration failed," "call drops after 30 seconds," "codec mismatch," "DTMF not working," or "asterisk troubleshooting." Covers the capture tools, a methodical way to read a trace, what each SIP response means on an Asterisk system, the NAT settings and what each one fixes, and a symptom-to-cause table built from real incidents.

Activate this skill when the user is configuring voicemail.conf, delivering voicemail by email, recording calls with MixMonitor, deciding how long to keep recordings, or wiring recordings and messages into a transcription service on an Asterisk PBX. Triggers on "voicemail.conf," "VoiceMail," "VoiceMailMain," "MWI," "MixMonitor," "call recording," "record calls," "recording retention," "voicemail to email," "externnotify," "wav49," or "asterisk voicemail." Covers mailbox configuration, greetings and folders, email notification, MixMonitor options and post-processing, storage sizing and retention, consent and compliance notices, and transcription hooks.