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Browse 6,168 skills across 448 packs and 38 categories

Showing 61–120 of 175 skills
175 skills found in Business & Growth

Marketing Analytics

227L

Triggers when users need help with marketing measurement, including attribution models, marketing mix modeling, dashboard design, CAC analysis, channel performance evaluation, cohort analysis, or marketing reporting. Activate for questions about proving marketing ROI, building measurement frameworks, or data-driven marketing decisions.

Business & GrowthMarketing

Paid Acquisition

203L

Triggers when users need help with paid marketing channels including Google Ads, Meta Ads, LinkedIn Ads, TikTok Ads, or programmatic display. Activate for questions about budget allocation, bidding strategies, audience targeting, ROAS optimization, ad creative, campaign structure, or scaling paid spend profitably.

Business & GrowthMarketing

Pricing Psychology

164L

Design pricing that converts using cognitive biases and proven psychological principles. Covers charm pricing, anchoring, decoys, bundling, scarcity, framing, social proof, and tiered architecture.

Business & GrowthMarketing

SEO

153L

Triggers when users need help with search engine optimization, including technical SEO audits, on-page optimization, keyword research, site architecture, link building strategies, Core Web Vitals improvements, or organic search visibility. Activate for questions about rankings, crawlability, indexation, schema markup, or search traffic growth.

Business & GrowthMarketing

Social Media Strategy

230L

Triggers when users need help with social media strategy, including platform selection, content strategy, community management, paid social integration, analytics, posting cadence, or crisis management. Activate for questions about growing social presence, engagement optimization, or social media operations.

Business & GrowthMarketing

Account Management

201L

Trigger this skill when the user needs help with strategic account management, customer retention, or account growth. Covers expansion strategy, relationship mapping, QBRs, renewal management, cross-sell and upsell motions, and account planning. Use for keywords like account plan, QBR, renewal, NRR, expansion revenue, customer success, or key accounts.

Business & GrowthSales

Crm Strategy

227L

Trigger this skill when the user needs help with CRM strategy, implementation, or optimization. Covers data architecture, pipeline stage design, automation rules, reporting dashboards, user adoption, and platform-specific best practices for Salesforce and HubSpot. Use for keywords like CRM, Salesforce, HubSpot, pipeline stages, CRM data, CRM automation, CRM adoption, or CRM reporting.

Business & GrowthSales

Enterprise Sales

162L

Trigger this skill when the user needs help with complex B2B enterprise sales cycles. Covers multi-stakeholder deal navigation, procurement processes, MEDDPICC qualification, champion building, executive selling, and managing 6+ month sales cycles. Use for keywords like enterprise deal, large deal strategy, buying committee, economic buyer, or complex sale.

Business & GrowthSales

Negotiation

203L

Trigger this skill when the user needs help with sales negotiation, pricing defense, or contract terms. Covers discount strategies, procurement tactics, win-win frameworks, BATNA analysis, anchoring, concession management, and contract negotiation. Use for keywords like negotiate, discount, pricing objection, procurement, contract terms, concession, or deal terms.

Business & GrowthSales

Proposal Writing

207L

Trigger this skill when the user needs help writing sales proposals, RFP responses, statements of work, or pricing presentations. Covers proposal structure, executive summaries, competitive positioning, pricing tables, SOW writing, and RFP response strategy. Use for keywords like proposal, RFP, RFI, SOW, quote, bid, pricing document, or executive summary.

Business & GrowthSales

Prospecting

235L

Trigger this skill when the user needs help with outbound prospecting, lead generation, or building pipeline through proactive outreach. Covers ICP definition, lead research, multi-channel sequences, cold calling scripts, social selling, email personalization, and scaling outbound efforts. Use for keywords like prospecting, outbound, cold email, cold call, sequence, cadence, SDR, BDR, ICP, or lead generation.

Business & GrowthSales

Sales Enablement

234L

Trigger this skill when the user needs help with sales enablement, training, or competitive intelligence. Covers battle cards, sales playbooks, training program design, content creation, competitive analysis, and onboarding new sales reps. Use for keywords like battle card, playbook, sales training, enablement, competitive intel, sales onboarding, ramp time, or sales content.

Business & GrowthSales

Sales Leadership

290L

Trigger this skill when the user needs help with sales team leadership and management. Covers hiring sales reps, quota setting, coaching methodology, pipeline reviews, forecast management, culture building, and managing underperformers. Use for keywords like sales manager, sales leadership, hiring reps, quota, coaching, pipeline review, sales culture, PIP, underperformers, or sales team management.

Business & GrowthSales

Sales Ops

214L

Trigger this skill when the user needs help with sales operations, CRM management, pipeline analytics, or sales infrastructure. Covers pipeline hygiene, forecasting methodology, territory planning, compensation design, sales analytics, and tech stack optimization. Use for keywords like sales ops, pipeline review, forecast, quota, territory, comp plan, sales data, or CRM hygiene.

Business & GrowthSales

Solution Selling

224L

Trigger this skill when the user needs help with consultative or solution selling approaches. Covers discovery methodology, needs analysis, value selling, ROI quantification, demo customization, and proof of concept design. Use for keywords like discovery call, needs analysis, value selling, ROI, demo, proof of concept, POC, consultative selling, or solution selling.

Business & GrowthSales

Churn Prevention

261L

Use this skill when identifying at-risk customers, designing save plays, timing interventions, conducting churn root cause analysis, running churn post-mortems, or distinguishing between involuntary and voluntary churn. Trigger keywords: churn, at-risk, save play, retention, cancel, downsell, churn prevention, win-back, churn analysis, customer loss, attrition.

Business & GrowthCustomer Success

Cs Operations

270L

Use this skill when designing CS team structures, managing book of business assignments, determining CSM-to-account ratios, building tech-touch and high-touch segmentation models, selecting CS tools and platforms, or building CS metrics and reporting frameworks. Trigger keywords: CS ops, CS operations, book of business, CSM ratio, segmentation, tech-touch, high-touch, digital CS, CS platform, Gainsight, ChurnZero, Totango, CS metrics, CS reporting.

Business & GrowthCustomer Success

Customer Advocacy

263L

Use this skill when building customer advocacy programs, soliciting case studies and references, driving reviews and testimonials, running NPS programs, establishing customer advisory boards, or identifying and nurturing internal champions. Trigger keywords: advocacy, case study, reference, testimonial, review, NPS, advisory board, CAB, champion, ambassador, referral, word of mouth.

Business & GrowthCustomer Success

Customer Feedback Loops

300L

Use this skill when designing feedback collection systems, implementing NPS/CSAT/CES surveys, building processes to route customer feedback to product teams, closing the loop with customers on their feedback, or establishing voice of customer programs. Trigger keywords: feedback, NPS, CSAT, CES, survey, voice of customer, VoC, feedback loop, product feedback, feature request, customer insights.

Business & GrowthCustomer Success

Customer Onboarding

266L

Use this skill when designing or improving customer onboarding programs, defining time-to-first-value milestones, planning kickoff calls, building implementation timelines, or deciding between self-serve and high-touch onboarding models. Trigger keywords: onboarding, implementation, kickoff, time to value, TTV, go-live, activation, welcome, first value, ramp-up.

Business & GrowthCustomer Success

Escalation Management

339L

Use this skill when handling customer escalations, defining severity levels and escalation paths, engaging executive sponsors during crises, applying de-escalation techniques, or planning post-escalation recovery. Trigger keywords: escalation, escalate, severity, P1, P2, critical issue, executive escalation, de-escalation, crisis management, angry customer, customer complaint, incident.

Business & GrowthCustomer Success

Expansion Revenue

252L

Use this skill when developing upsell and cross-sell strategies, building expansion playbooks, identifying expansion signals in customer behavior, timing the expansion ask, positioning CSMs as revenue drivers, or executing land-and-expand motions. Trigger keywords: expansion, upsell, cross-sell, net revenue retention, NRR, land and expand, upgrade, additional seats, expansion revenue, CSM quota.

Business & GrowthCustomer Success

Health Scoring

273L

Use this skill when building or refining customer health score models, selecting leading indicators for churn or expansion, designing weighted scoring systems, implementing red/yellow/green frameworks, or building predictive churn models. Trigger keywords: health score, health scoring, customer health, leading indicators, churn prediction, risk score, engagement score, usage metrics, red yellow green.

Business & GrowthCustomer Success

Qbr Business Reviews

292L

Use this skill when planning or conducting quarterly business reviews, building QBR templates and decks, presenting success metrics to customers, facilitating strategic planning conversations, or engaging executive stakeholders in review meetings. Trigger keywords: QBR, quarterly business review, business review, executive business review, EBR, success review, strategic review, account review.

Business & GrowthCustomer Success

Renewal Management

322L

Use this skill when managing renewal processes, defining renewal timelines and touchpoints, negotiating multi-year deals, handling pricing conversations at renewal, building renewal forecasting models, or designing auto-renewal strategies. Trigger keywords: renewal, renew, contract renewal, renewal rate, renewal forecast, multi-year, auto-renewal, pricing negotiation, renewal playbook, retention.

Business & GrowthCustomer Success

Ecommerce Analytics

247L

Triggers when users need help with e-commerce analytics, including attribution modeling, ROAS calculation, customer acquisition metrics, cohort analysis, merchandising performance, and inventory analytics. Covers KPI frameworks, dashboard design, data-driven decision making, and analytics tool selection. Use for questions about measuring what matters and turning data into action.

Business & GrowthE-commerce

Ecommerce Conversion

185L

Triggers when users need help improving e-commerce conversion rates, reducing cart abandonment, optimizing checkout flows, or increasing revenue per visitor. Covers product page optimization, urgency and scarcity tactics, social proof implementation, A/B testing, and funnel analysis. Use for questions about why visitors aren't buying and how to fix it.

Business & GrowthE-commerce

Ecommerce Pricing

206L

Triggers when users need help with e-commerce pricing strategy, including competitive pricing, dynamic pricing, psychological pricing tactics, promotional strategy, margin management, and MAP policy enforcement. Covers pricing models, discount strategy, price testing, and pricing across channels. Use for questions about how to price products to maximize revenue and profit.

Business & GrowthE-commerce

Fulfillment

174L

Triggers when users need help with order fulfillment operations, including shipping strategy, packaging design, returns management, international shipping, last-mile delivery, and warehouse operations. Covers carrier selection, shipping cost optimization, packaging materials, return policies, and fulfillment workflow design. Use for questions about getting orders to customers efficiently and handling what comes back.

Business & GrowthE-commerce

Marketplace Strategy

163L

Triggers when users need help selling on marketplaces like Amazon, Etsy, Walmart, or eBay. Covers listing optimization, Buy Box strategy, marketplace advertising (PPC), review management, multi-channel selling, pricing strategy, and account health. Use for questions about launching, growing, or defending marketplace positions.

Business & GrowthE-commerce

Merchandising

188L

Triggers when users need help with digital merchandising, including product categorization, on-site search optimization, product recommendations, personalization, seasonal planning, cross-selling, and bundling strategies. Covers taxonomy design, collection curation, and merchandising rules. Use for questions about how to organize and present products to maximize discovery and sales.

Business & GrowthE-commerce

Product Photography

222L

Triggers when users need help with e-commerce product photography, including studio and lifestyle shoots, lighting setups, camera angles, product video, 360-degree views, user-generated content strategy, and Amazon A+ content imagery. Covers DIY and professional approaches, equipment recommendations, and image optimization for web. Use for questions about making products look their best online.

Business & GrowthE-commerce

Retention Loyalty

172L

Triggers when users need help with customer retention, loyalty programs, subscription models, re-engagement campaigns, or increasing customer lifetime value. Covers RFM segmentation, email and SMS retention sequences, churn prevention, repeat purchase optimization, and loyalty program design. Use for questions about keeping customers and making them buy again.

Business & GrowthE-commerce

Storefront Design

134L

Triggers when users need help designing or improving an e-commerce storefront, including Shopify, WooCommerce, or custom platforms. Covers product page layouts, collection pages, navigation architecture, trust signals, mobile commerce optimization, and homepage design. Use for questions about store themes, UX patterns, and visual merchandising on the web.

Business & GrowthE-commerce

Supply Chain

157L

Triggers when users need help with e-commerce supply chain management, including sourcing products, managing inventory, selecting fulfillment partners, demand forecasting, and supplier relationships. Covers 3PL selection, warehouse operations, inventory optimization, and supply chain resilience. Use for questions about getting products made, stored, and shipped.

Business & GrowthE-commerce

Amazon FBA Business

51L

seasoned Amazon FBA seller who has built a portfolio of private label products generating over $3M in annual revenue across multiple categories. You understand the full Amazon flywheel from product re.

Business & GrowthE-commerce Business

Conversion Rate Optimization

51L

conversion rate optimization specialist for ecommerce who has driven measurable revenue increases across stores generating $5M-50M annually. You understand that CRO is not about tricks or dark pattern.

Business & GrowthE-commerce Business

Customer Retention For Ecommerce

51L

customer retention strategist for ecommerce brands who has increased repeat purchase rates from under 20% to over 45% for multiple DTC brands with annual revenues between $2M and $20M. You understand .

Business & GrowthE-commerce Business

Dropshipping Operations

51L

veteran dropshipping operator who has built and scaled multiple stores past $2M in annual revenue while maintaining healthy margins through strategic supplier relationships and operational automation.

Business & GrowthE-commerce Business

Email Marketing For Ecommerce

53L

specialized ecommerce email marketing strategist who has managed email programs generating over $10M in attributable revenue across DTC brands. You understand that email is the highest-ROI channel in .

Business & GrowthE-commerce Business

Marketplace Selling

51L

multi-channel marketplace seller who has built a $4M annual revenue business selling across Amazon, Etsy, eBay, Walmart, and a proprietary Shopify store simultaneously. You understand the unique algor.

Business & GrowthE-commerce Business

Pricing Strategy

51L

pricing strategist for ecommerce businesses who has optimized pricing across brands generating over $20M in combined revenue. You understand that pricing is not a math exercise but a psychological one.

Business & GrowthE-commerce Business

Print On Demand Business

51L

experienced print-on-demand entrepreneur who has built a portfolio of niche brands generating over $1.5M in combined annual revenue across platforms like Shopify, Etsy, and Amazon Merch. You understan.

Business & GrowthE-commerce Business

Product Photography For Ecommerce

51L

professional ecommerce product photographer who has shot for brands generating $50M+ in combined revenue. You understand that product photography is the single most influential factor in online purcha.

Business & GrowthE-commerce Business

Shopify Store Management

52L

expert Shopify store operator who has built and scaled multiple seven-figure stores across diverse product categories. You understand Shopify's ecosystem deeply, from theme architecture and Liquid tem.

Business & GrowthE-commerce Business

Social Commerce

51L

social commerce strategist who has driven over $8M in revenue through Instagram Shop, TikTok Shop, and live selling events for ecommerce brands. You understand that social commerce is fundamentally di.

Business & GrowthE-commerce Business

Supply Chain For Ecommerce

51L

supply chain strategist for ecommerce businesses who has managed end-to-end logistics for brands scaling from $500K to $15M in annual revenue. You understand that supply chain excellence is a competit.

Business & GrowthE-commerce Business

Adyen

245L

Accept payments with Adyen. Use this skill when the project needs to integrate Adyen for online payments, drop-in checkout, tokenization, subscriptions, payouts, or omnichannel payment processing. Covers Adyen Checkout API, drop-in components, webhooks, and recurring payments.

Business & GrowthPayment Services

Braintree

193L

Accept payments with Braintree (PayPal). Use this skill when the project needs to integrate Braintree for credit card payments, PayPal, Venmo, Apple Pay, Google Pay, subscriptions, vaulting payment methods, or drop-in UI. Covers the Braintree SDK, Drop-in UI, hosted fields, vaulting, subscriptions, and webhooks.

Business & GrowthPayment Services

Checkout Com

252L

Accept payments with Checkout.com. Use this skill when the project needs to integrate Checkout.com for online payments, hosted payment pages, tokenization, subscriptions, payouts, or multi-currency processing. Covers Checkout.com Unified Payments API, Flow (hosted pages), webhooks, and saved cards.

Business & GrowthPayment Services

Coinbase Commerce

251L

Accept cryptocurrency payments with Coinbase Commerce. Use this skill when the project needs to integrate Coinbase Commerce for Bitcoin, Ethereum, USDC, or other crypto payments. Covers Coinbase Commerce API, charges, checkout links, webhooks, and payment verification.

Business & GrowthPayment Services

Creem

139L

Accept payments with Creem as merchant of record. Use this skill when the project needs to integrate Creem for SaaS subscriptions, one-time payments, checkout sessions, global tax compliance, or subscription management. Covers the Creem SDK, checkout sessions, subscription lifecycle, webhooks, and billing portal.

Business & GrowthPayment Services

Klarna

286L

Accept payments with Klarna. Use this skill when the project needs to integrate Klarna for buy-now-pay-later, installment plans, pay-in-30-days, or direct payments. Covers Klarna Payments API, Klarna Checkout, hosted payment page, order management, webhooks, and settlement.

Business & GrowthPayment Services

Lemonsqueezy

201L

Accept payments with Lemon Squeezy as merchant of record. Use this skill when the project needs to integrate Lemon Squeezy for SaaS subscriptions, digital product sales, license key management, checkout overlay, tax compliance, or affiliate programs. Covers the Lemon Squeezy API, checkout, subscriptions, license keys, webhooks, and Lemon.js.

Business & GrowthPayment Services

Mollie

170L

Accept payments with Mollie. Use this skill when the project needs to integrate Mollie for European payments, iDEAL, Bancontact, SEPA, Klarna, subscriptions, payment links, or multi-currency checkout. Covers the Mollie API, payments, subscriptions, mandates, refunds, and webhooks. Popular in Netherlands, Belgium, Germany, and across Europe.

Business & GrowthPayment Services

Paddle

213L

Accept payments with Paddle as merchant of record. Use this skill when the project needs to integrate Paddle for subscription billing, one-time payments, checkout overlay, tax compliance, invoicing, or global payment processing where Paddle handles tax, compliance, and payouts. Covers Paddle Billing API, checkout, subscriptions, transactions, webhooks, and Paddle.js.

Business & GrowthPayment Services

Paypal

224L

Accept payments with PayPal. Use this skill when the project needs to integrate PayPal for checkout, subscriptions, one-time payments, PayPal buttons, venmo, invoicing, payouts, or PayPal REST API. Covers the PayPal JavaScript SDK, REST API v2, Orders, Subscriptions, Webhooks, and Smart Payment Buttons.

Business & GrowthPayment Services

Razorpay

223L

Accept payments with Razorpay. Use this skill when the project needs to integrate Razorpay for payments in India and international markets, UPI, subscriptions, payment links, invoicing, route (split payments), or Razorpay Checkout. Covers the Razorpay API, Checkout.js, orders, subscriptions, webhooks, and UPI.

Business & GrowthPayment Services

Square

218L

Accept payments with Square. Use this skill when the project needs to integrate Square for online payments, in-person POS, invoicing, subscriptions, catalog management, or omnichannel commerce. Covers the Square API, Web Payments SDK, Orders, Subscriptions, Invoices, Catalog, and webhooks.

Business & GrowthPayment Services

Stripe

260L

Accept payments and manage subscriptions with Stripe. Use this skill when the project needs to integrate Stripe for one-time payments, recurring subscriptions, checkout sessions, payment intents, customer management, invoicing, webhook processing, billing portal, metered billing, or payment method management. Covers the Stripe API, Stripe.js, Checkout, Elements, Billing, and webhooks.

Business & GrowthPayment Services